Privacy Policy

Last updated: March 18, 2026

DUPLE.AI LLC, operating as "Adzy" ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Adzy platform and related services.

1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, password, and billing information when you create an account or subscribe to our service.
• Payment Data: Credit card numbers, billing addresses, and transaction history. Payment processing is handled by our third-party payment processor; we do not store full credit card numbers on our servers.
• Communications: Information you provide when contacting our support team, submitting feedback, or participating in surveys.

1.2 Information Collected Through Your Use of the Service

• Ad Account Data: When you connect your advertising accounts (e.g., Meta Ads, Google Ads, TikTok Ads), we access campaign data, ad performance metrics, audience data, creative assets, and related analytics as necessary to provide our AI-powered optimization services.
• Usage Data: Information about how you interact with our platform, including features used, actions taken, pages viewed, and time spent.
• Device and Technical Data: IP address, browser type, operating system, device identifiers, and referring URLs.

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our service. For details, see our Cookie Policy.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Adzy platform and its AI-powered features
• Process your subscription payments and manage your account
• Analyze your ad account data to generate AI-driven optimizations, recommendations, and automated campaign actions
• Send transactional communications (e.g., billing confirmations, service alerts, security notices)
• Send marketing communications about new features or offers (you can opt out at any time)
• Monitor for and prevent fraud, abuse, and security threats
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party vendors who help us operate the platform (e.g., payment processors, hosting providers, analytics services, customer support tools). These providers are contractually obligated to protect your data.
• Advertising Platforms: We interact with your connected ad platforms (Meta, Google, TikTok, etc.) through their official APIs to execute campaign optimizations on your behalf.
• Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.

4. Ad Account Data Handling

Your ad account data is central to the Adzy service. We want to be transparent about how we handle it:

• We access your ad account data solely to provide the optimization and analytics services you have requested.
• We do not use your ad account data to train general-purpose AI models that would benefit other customers.
• Your ad account data is logically isolated from other customers' data.
• You can disconnect your ad accounts and request deletion of associated data at any time.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. Upon account deletion:

• Your personal information and ad account data will be deleted or anonymized within 30 days.
• We may retain certain information as required by law (e.g., billing records for tax purposes) or for legitimate business purposes (e.g., fraud prevention).
• Backup copies may persist for up to 90 days before being automatically purged.

6. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS) and at rest, access controls, regular security audits, and secure development practices. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

7.1 All Users

• Access, update, or delete your account information at any time through your account settings.
• Disconnect ad platform integrations at any time.
• Opt out of marketing communications using the unsubscribe link in any email.
• Request a copy of the personal data we hold about you.

7.2 European Economic Area (GDPR)

If you are in the EEA, you have additional rights including the right to access, rectification, erasure, restriction of processing, data portability, and the right to object. Our legal bases for processing are: (a) performance of our contract with you, (b) our legitimate interests in operating and improving our service, and (c) your consent where applicable. To exercise these rights, contact us at adzyrelated@gmail.com.

7.3 California Residents (CCPA/CPRA)

California residents have the right to know what personal information we collect, request deletion of personal information, and opt out of the sale of personal information (we do not sell your data). To exercise these rights, contact us at adzyrelated@gmail.com.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy, including implementing appropriate safeguards such as Standard Contractual Clauses where required.

9. Children's Privacy

Adzy is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of the service after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:

DUPLE.AI LLC (operating as Adzy)
Email: adzyrelated@gmail.com
Address: 254 Chapman Rd, Ste 208 #23372, Newark, DE 19702, United States